Top Five Reasons to Integrate SAP Business One With eCommerce

Blog updated on 12th February 2021 by Harry Procter

eCommerce vs ERP

Shopify, WooCommerce, Adobe eCommerce (formerly Magento), and others are the right tools for the job. If you want to develop your business through eCommerce, you will most likely be using one of these platforms. But they don't do everything. They are not accounting systems. They don't help manage your warehouse. And they certainly don't get involved in production planning. For those functions, you have SAP Business One. ERP systems such as SAP help you manage all of those business functions not covered by eCommerce.

ERP and eCommerce systems are tools that serve different purposes and you need both of them. But is there any value in integrating them?

Well... yes there is.

Improve Customer Experience and Reduce Operational Costs

System integration is a feature of just about every implementation project we get involved in. After all, no one wants to duplicate data entry. With eCommerce the need for integration is even greater. Here are my top five reasons:

• Reduce Operational Costs
  Manual data entry is slow and results in errors. And errors are expensive. Mistyped shipping details, for instance, will cause delays and require manual effort to correct them.
• Improve Customer Experience
  It follows from the example above that errors can spoil the customer experience. Streamline the flow of information and the customer experience is enhanced, for example through regular notifications and self-service order tracking.
• Streamline Stock Management
  Synchronise your ERP and website and the customer experience is enhanced even further. A website that displays accurate information on stock availability and product pricing is essential for your business. It also helps you manage stock in your warehouse - and that saves you money.
• Grow Your Business
  Speed matters. The faster you can process a transaction, the greater the volume you can handle. Integrate eCommerce and ERP and you can manage more volume without additional staff or other resources.
• Deliver Real-time Reporting
  SAP Business One empowers faster, more agile decision making with real-time information from right across the business including sales analysis, profit and loss, cashflow, and inventory.

ERP for eCommerce

Streamline operations, improve reporting and grow your business with an ERP solution that is seamlessly integrated with your chosen eCommerce platform. SAP Business One is ERP software with the scope to handle all the complexities of a growing eCommerce business.

To find out more, please register for one our SAP webinars or call me now on 0113 273 7788.

by Harry Procter

ERP specialist and blog contributor.