We work closely with you to plan, execute and control projects, ensuring they are delivered on time and within budget.
We use a proven approach to manage project delivery across a 13 stage framework that supports you through the implementation process and delivers results.
Ongoing support is provided from our dedicated service centre where you have access to members of the same team of consultants who carry out system implementations.
You are also looked after by an experienced Customer Success Manager who works tirelessly to ensure our high standards of service are maintained.
Even the best systems and people require an ongoing programme of education and training. Whether it is new product features, staff changes or a desire to make better use of the current implementation, LAKE provide a range of education services to suit your needs.
We have more than 29 year's experience and a customer list that includes many household names. Our enviable reputation for staff retention means that we can draw on that experience during your system implementation.
Our consultants combine sector expertise with in depth product knowledge to deliver solutions to requirements as diverse as Agribusiness, Manufacturing, Wholesale, eCommerce and Not for Profit.
The LAKE approach can best be described as one of partnership. We work with you to deliver practical business solutions to help you achieve your long term business goals. This partnership approach ensures transfer of ownership and helps you get the greatest value from your investment in SAP Business One.
"The service has been great. Our LAKE consultant really knows his stuff. He knows the software and knows how to get the best out of it. We have a good working relationship. Help desk support has been good too. They are always on hand and provide rapid resolution of our queries."
D.R. Collin & Son
"LAKE are really, really good, and very helpful. They are always there to answer our questions and they are very, very knowledgeable."
Xl Precision Technologies
"We chose LAKE because they came to us with the right attitude. They matched our energy and matched what we wanted to do with SAP within our business."
Holyrood Distillery